On-Going Services Contract
Powercom has designed a technology partnership program specifically to address all Moves, Adds and Changes (MAC’s) within your organization. Depending on the nature of your business, a contract with Powercom to handle all your MAC work will be more cost effective than a call-by-call basis. It can also include networking services such as: PCs, operating systems, servers, firewalls, e-mail servers, telephone systems, local and wide area networks, and anti-virus and security applications.
What is service contracting?
Service contracting is the repair, maintenance upgrading, installation or moving a part of the client’s existing data communications system. Service contracting can best be handled with a long-term commitment by both parties.
What are the client benefits of a long-term commitment?
- Easy access to Powercom’s expert technicians
- Preferential service - usually within 4 hours - guaranteed within 24 hours
- Powercom will attempt to assign the same technician(s) to your site
- The assigned technician(s) become a virtual member of your team
- Powercom will guarantee hourly rates for duration of contract
Year-end rebates
- Rebate schedules - apply to labor and materials:
- Plan A earns 2.5% year-end rebate
- Plan B earns 5.0% year-end rebate
Your technology requirements are too important to leave to chance! For more information about how we can simplify your life, give us a call at (914) 632-2600.
